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In a complex world, organizations need to adapt more than ever. Our mission is enabling you
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Leen van Wambeke

Leen van Wambeke

Recent Posts

The future of banking, banks and bankers

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Early October, I had the pleasure of providing a keynote at the kick-off summit of the Financial Forum in West...

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Personalization: Testimonial about the roadmap towards a relevant one-on-one conversation with your client across all channels

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We let Geert, Application Architect at AE Financial Services, testify about his first-hand experience working around...

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A personalisation strategy: five steps to improve your client interactions

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Financial services providers have to take on a more supportive role for their clients. Our business architects...

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Deliver to your clients a relevant and personalised service: an overview of the competences needed

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Tips to experiment on your own client-side architecture by starting a front-end engineering project.

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How to deliver a relevant banking experience to your clients and why this matters?

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The evolution in client expectations and behavior, the increased need for innovation and engagement are accelerated...

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Identification in the mobile world: a closer look on itsme®

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With its itsme® application, Belgian Mobile ID wants to simplify the way in which customers must make themselves known...

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Ready for the future: Lift up the online banking platform

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In a digital world, technology never sleeps. Operating systems and processes from the past are no longer fit to support...

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A perfect house with a perfect home loan

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Recently, a bancassurer opted for a unique customer experience. Our help was called in to guide this change to customer...

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